Last updated: March 26, 2026
Pumplr ("we", "our", "us") collects information you provide when creating an account, including your name, email address, phone number, business name, and billing information. We also collect data related to pool service operations including customer addresses, pool equipment details, water chemistry readings, service visit records, and photographs uploaded through the application.
We use your information to provide and improve our pool service management platform, process transactions, send service reports to your customers on your behalf, communicate with you about your account, and comply with legal obligations.
We do not sell your personal information. We may share information with third-party service providers who assist in operating our platform (such as Cloudflare for hosting, SendGrid for email delivery, and Stripe for payment processing). We may also share information when required by law or to protect our rights.
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage of credentials, and access controls. Your data is stored on Cloudflare's global network infrastructure.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at info@pumplr.com.
You have the right to access, correct, or delete your personal information. You may also opt out of non-essential communications at any time through your account settings or by contacting us.
We use essential cookies and local storage to maintain your session and preferences. We do not use third-party advertising trackers.
Pumplr is not intended for use by individuals under the age of 18. We do not knowingly collect information from children.
We may update this policy from time to time. We will notify you of material changes via email or through the application.
If you have questions about this privacy policy, contact us at info@pumplr.com.
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